Refund policy

Refund Policy

Last updated: October 12, 2026

Refund & Cancellation Policy

Returns

Customers may request a return within 5 days of receiving their order if:

  • The product is unused.

  • The product is in its original packaging.

  • The product is in resalable condition.

Non-Returnable Items

For safety and quality reasons, the following items cannot be returned unless defective:

  • Used electronic devices.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect product, please contact FORMLESS within 48 hours of delivery with proof (photos or video).

Refunds